THE WARRANTY

At Frends we got your back. We are committed to offering a limited warranty against defects in materials and workmanship for a period of one (1) year after original purchase from an authorized Frends dealer. This means that if the materials your headphones are made of aren't right or if they aren't put together correctly, we'll repair or replace them, at our discretion.

Now don't go getting crazy and smash your headphones and expect us to fix them for free. We don't cover normal wear and tear or blown speakers...you know this. Be careful with the cords, and the jacks, and all that good stuff and most of all don't loose them!!! If you're about to get a swirly take your headphones off...water damage is not covered.

Problems? Please give us the info requested below and we'll do the best we can to help you out. We'll get you a RA number and get a solution in the works.
karaoke renditions of "Sweet Child Of Mine" with us at a dive bar-you're with us in spirit, and we're with you.

Tips on your Tip

 
If you're having problems with your music cutting out, if it sounds like you don't have a good connection, try this simple tip. Take a rag and thoroughly clean off the connector tip. There may be some residue glue on there that just needs a quick clean. if that does not work let us know and we'll take care of you.
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