Be the first to own the exclusive new Smoke Gold Resin Taylor headphones, featuring gold-toned metal flakes suspended in hand-poured resin; each cap being one of a kind.
- Purchase includes: 1 pair Taylor headphones, 1 pair Smoke Gold Resin caps
- Three-button mic with volume, music and phone controls
- Adjustable, genuine leather headband
- Memory foam ear cushions angled to comfortably be worn with earrings
- Collapsible design allows headphones to fit in a clutch
- 42″ soft, fabric-covered cord that minimizes tangling
- Premium 40mm driver, 360 degree quality sound
- Hand-crafted metal exterior
- Zip-up vegan leather carrying case included, with interior pockets to hold additional cap sets
- Features removable caps; additional cap sets available for purchase
- Wipe clean
FRENDS strives to build every headphone and earbud with the highest attention to detail and craftsmanship. However, sometimes there are occurrences of defect. Should you experience an issue with your FRENDS within one year (12 months) of purchase, please email [email protected] or call 1-877-733-7556.
Please note the policy does not cover wear and tear such as scratches, dirt, make-up, water damage, loss, theft or other misuse. We recommend you treat your headphones as you would a nice pair of sunglasses and keep them in their carrying case when not in use.
All warranty claims are subject to FRENDS authorization and at our sole discretion.
FRENDS is not responsible for any return item lost in transit. We highly recommend using a shipping carrier that provides insurance and tracking.
For warranty matters outside of the US, please consult our international partners.
FRENDS Europe:
Email: eu-warranty@wearefrends.
Call: +31 20 333 62 33
FRENDS Australia:
Email: [email protected]
Call: +617 55 338 407
Middle East – Smart Audio Electronics Trading
Email: [email protected]
Call: +971 55 385 2900
If you are not satisfied with your new FRENDS, you may return them within 15 days of purchase for a refund of the purchase price, less shipping.
Policy is applicable to purchases made on www.wearefrends.com. For purchases made at one of our Authorized Retailers, please consult their policy.
To submit a return within the United States:
Please contact FRENDS Customer support via [email protected], or by phone at 1-877-733-7556 (Mon-Fri 8am-6pm PST and Saturday 8am-4pm PST).
Please note:
• Items must be undamaged and include original packaging.
• Returns will be accepted within 15 days from the date of shipment (*for consideration of holiday gifts, items purchased between November 15th and December 24th will be accepted for return until January 31, 2016, given all other guidelines are met.)
• Items purchased on sale are final and not eligible for return.
• If you received a damaged item, please call 1-877-733-7556 within 3 business days of receipt to report the problem.
Return + Shipping Process:
FRENDS is not responsible for any return item lost in transit. We highly recommend using a shipping carrier that provides insurance and tracking.
Please follow the instructions provided by our customer service team in order to return a warranty claim.
Email: [email protected]
Call: 877-733-7556.
For International Inquiries:
FRENDS Europe:
Email: [email protected]
Call: +31-20-333-62-33
FRENDS Australia:
Email: [email protected]
Call: +61-75-533-84-07